SAP Employee Self Service

SAP Employee Self Service (ESS) empowers employees to view, create, and maintain data any time, anywhere, via web-based technology and interactive voice response functionality. ESS is an effective means for providing real-time access and data maintenance capabilities to the source, or owner, of the data, and to off-load many of the data entry and related customer service activities that may be typically performed in a company's human resources, payroll, benefits, and purchasing departments.

These departments are freed up from many of the routine, day-to-day processing functions they may be spending a great deal of time on. Instead, resources can be assigned to activities that are more critical to your company's success. Overall, service levels and efficiency increase, and costs per transaction can be drastically reduced. The return on investment is significant.

With SAP ESS, employees can be responsible for the maintenance of their own data and can get access to their information, on their own time, without requiring training on SAP or having core SAP applications on their desktops. Because there's no " dummy database" or batch update, employees have access to the most up-to-date, accurate data on record. And, there are none of the out-of-sync situations that can occur with third party, "bolted on" ESS solutions.

SAP ESS leverages the power of SAP, taking full advantage of inherent workflow, database, business logic, security, and audit functionality. For example, because SAP HR drives workflow, and SAP Employee Self Service is fully integrated with SAP HR, ESS transactions are by definition workflow-enabled. This ensures that your processes are streamlined and are always properly routed for approvals, without additional intervention and maintenance, and that all transactions are captured in audit trails, regardless of the method of access.

Because SAP R/3 architecture is inherently international, with unsurpassed language and currency management capabilities, SAP ESS is also inherently international. It takes full advantage of SAP R/3 global capabilities, including country localization and all SAP supported language and currency management facilities.

Employees can access and change any of the following data and have it reflected immediately in the database:

Personal Information

  • Review and update address, dependent information and emergency contacts
  • Change tax filing status, number of exemptions and withholding information
  • Add or update bank information for direct deposit and expense reimbursement
Benefits Enrollment and Inquiry
  • Review current benefits elections
  • Enroll in new benefit elections during your company's open enrollment period
  • Identify beneficiaries for benefits programs
New Hires
  • Establish new hire address, dependents, emergency contact, tax filing, and banking information with ease
Time Reporting
  • Enter hours worked
  • Account for time based on type of absence or attendance
  • Submit corrections
  • Allocate time to multiple projects
  • Request time off
  • View accrued leave balances
Training Overview and Enrollment
  • View training history
  • Search for classes based on topic, text, language, and location
  • View class calendar and details
  • Enroll in classes or cancel participation in classes
  • Pre-book classes that are not yet scheduled
Employment and Salary Verification
  • Request verification of employment
  • Provide position, start date, and earnings information to authorized third parties
Organization Directory
  • Look up employee information including name, contact data, office location, and position and organization information
Paycheck Inquiry
  • Display and print pay stub information for each pay period, including gross pay, taxes, other deductions, and net pay, with pay period and year-to-date totals
Applicant Management
  • External applicants can complete an application to apply for a job and check on the status of the application
Purchase Requisition
  • Create, change, display, review, and release purchase requisitions
Travel and Expense
  • Enter, submit, and review travel expenses
Password Maintenance
  • Choose and maintain passwords
There are many vendors talking about Self Service applications, yet few have matched our experience and functionality. SAP Employee Self Service provides you with:
  • Extensive functionality beyond basic human resources functionality, including travel management and purchasing
  • Inherent integration between SAP R/3 business applications, ESS, and workflow
  • ESS functionality that leverages the strengths of the underlying SAP infrastructure
  • Unsurpassed global capabilities
  • A proven track record for continuous evolution and new functionality

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SAP Employee Self Service (720 KB)