Requesting Desktop Support

The College IT Office requests that those seeking technical support provide as much detail as possible on the nature and circumstances of the problem. Filling out the form below will help ensure the most rapid and effective response to your support need. The more detail you can provide the better.

Thank you for your kind assistance.

Full Name of Computer User (e.g., "Robert J. Beck"):

Department or Center:
Africology Anthropology Art History Biological Sciences Chemistry and Biochemistry Communication Economics English Foreign Languages and Linguistics French, Italian, and Comparative Literature Geography Geosciences History Journalism and Mass Communication Mathematical Sciences Philosophy Physics Political Science Psychology Sociology Spanish and Portuguese Honors College Urban Studies Programs Archaeological Research Laboratory Art History Gallery Campus Mediation Center Cartography & GIS Center for Canadian-American Policy Studies Center for Celtic Studies Center for Economic Development Center for Gravitation and Cosmology Center for Industrial Mathematics Center for International Education Center for Jewish Studies Center for Latin American and Caribbean Studies Center for Research on International Economics Center for Science Education Center for 21st Century Studies Center for Women's Studies Corporate University Programs Cultures & Communities English As a Second Language Field Station Historic Resource Management Services Institute for Survey and Policy Research Language Resource Center Academic Opportunity Center Tutoring and Academic Resource Center Edison Initiative L&S Administration Student Academic Services Institute for Service Learning Radio Station WUWM

Department-designated Business/Technical Contact Person, if any:
No Contact Person AOC - Travis Jones BioSciences - Tom Schuck Cartography and GIS Center - Donna Genzmer CIE - Bob Beck English - Connie Barron FLL - Michael Jacques Geography - Mark Schwartz Geosciences - Brett Ketter History - Anita Cathey Journalism & Mass Communication - Milo Miller Philosophy - Melissa Smith Sociology - Deb Ritchie-Kolberg Spanish and Portuguese - Karen Marquardt

Building:
BOL - Bolton BUS - Business CHM - Chemistry CRT - Curtin EMS - Engineering and Mathematical Sciences GAR - Garland HLT - Holton JOH- Johnston LAP - Lapham MER - Merrill MIT - Mitchell PER - Pearse PHY - Physics SAB - Sabin

Room Number (e.g. "113"):

UWM E-mail Address (e.g., rjbeck@uwm.edu),   REQUIRED
Input only one email address:

Your computer's operating system:
Windows XP
Mac OS
Other

General nature of problem, if known:

Hardware (For example: monitor does not turn on; CD-ROM drive does not open; keyboard does not seem to be working)

Software (For example: Word is not opening a document)

Network (For example: cannot login; network printing does not seem to be correctly functioning)

The specific circumstances of problem: (For example: What is happening that should not be happening, or not happening that should? When did the problem begin? When is it happening: all the time, only after first login, sporadically? What, if anything, has changed since your problem first manifested itself? Is this the first time you have used this particular computer? Was new software just installed on your computer? Did you just open a strange e-mail attachment?)