Requesting L&S Instructional Lab Support

This page is designed for use by L&S faculty and staff seeking support for L&S IT Office-supported PC and Macintosh Instructional laboratories in UWM's Bolton, Chemistry, Curtin, EMS, Johnston, Lapham, Merrill, Mitchell, Pearse, Physics, and Sabin Halls, and the Golda Meir Library.. Please provide as much detail as possible on the nature and circumstances of your lab-related problem. Filling out the form below will help ensure the most rapid and effective response to your support need. The more detail you can provide the better.

Please note: The L&S IT Office does not replace printer toner or paper and does not repair broken printer hardware (e.g., a cracked paper feeder tray; broken internal mechanicals, etc.)..

Thank you for your kind assistance.

Full Name of Person Requesting Lab Support (e.g., "Robert J. Beck"):

UWM E-mail Address (e.g., rjbeck@uwm.edu),   REQUIRED
Input only one email address:


L&S Instructional Lab:


Lab Computer Number, if known:


General nature of problem, if known:

Hardware (For example: monitor does not turn on; CD-ROM drive does not open; keyboard does not seem to be working)

Software (For example: Word is not opening a document)

Network (For example: cannot login; network printing does not seem to be correctly functioning)

The specific circumstances of problem: (For example: What is happening that should not be happening, or not happening that should? When did the problem begin? When is it happening: all the time, only after first login, sporadically? What, if anything, has changed since your problem first manifested itself? Is this the first time you have used this particular computer? Was new software just installed on your computer? Did you just open a strange e-mail attachment?)