and what does it do?
buttons??
from home?
and sometimes something else (or text-only)?
doesn't provide a full-text link?
menu list more than one option for full-text for some articles? Which one should
I use?
button display in my search results if there is no full-text available for that
article?
button displays for some items in my search results but not every item. Why?
menu, nothing happens. Why?
button, nothing happens. Why?
buttons in any database?1) What is
and what does it do?
Find It! is a new service that provides links from a citation in a database to the full-text of that article, if available, and to other helpful resources and services. These options vary from citation to citation, and may include:
2) Why do only some databases have
buttons?
Not all databases support the technology behind Find It! (called OpenURL linking).
Find It! is available to current UW-Milwaukee students, faculty and staff and also to anyone working on an on-campus computer.
Find It! is available to UW-Milwaukee students, faculty and staff with a current, valid UW-Milwaukee IDs. You will be prompted to log in with your UWM ID when using the Find It! menu links. Refer to the Off-Campus Access page for troubleshooting instructions.
4) Why is the button sometimes labeled
and sometimes something else (or text-only)?
Some databases do not allow us to use our customized button. In those cases a generic link is displayed.
Clicking on these links will perform the same function as
clicking on the usual
button.
1) Why didn't I get a full-text link?
Possible reasons for not getting a full-text link include:
2) What should I do when
doesn't provide a full-text link?
If the Find It! menu does not provide links to full-text, you have several options for obtaining a copy of your item:
3) Why does the
menu list more than one option for full-text for some articles? Which
one should I use?
Sometimes the full-text of an article is available in more than one database, for example, both Academic Search Elite and ABI/INFORM. Find It! provides a link to all of the databases which offer the full-text of the article. You choose which database you want to use. For the most part, the content should be the same in each database; however, sometimes, one database will display the full-text in HTML format while another may use PDF format. Also, if one database is temporarily not working, it is helpful to have a backup.
4) Sometimes, when I click on a full-text link, I end up on the journal's home page or table of contents or even a database search screen. Why didn't I go directly to the article?
Find It! will attempt to get you as close as possible to the full-text. Sometimes, you will be taken straight to the full-text of the article from the Find It! menu. In other situations, Find It! is only able to drop you off at the table of contents or the home page of the journal and then you will have to navigate to the article yourself. Also, in some cases, you may be taken to a database search screen - if this happens, try searching by the article title and/or author to access the full-text of your article. If you are having difficulty locating the article after clicking on the full-text link, please ask for assistance.
5) When I click on the full-text link, the article isn't there or I get an error message. What happened?
There are several reasons that a full-text link might not work:
6) I'm certain that the library has a subscription to
this journal or magazine. Why did I get "no hits" when I checked the
library's catalog from the
menu?
The Find It! service is a very convenient feature that works most of the time. Due to differences in cataloging and indexing practices, however, sometimes Find It! will not find materials that the library does own. Think of Find It! as a helpful shortcut most of the time, but if it turns up no results, you may want to directly search the Library Catalog yourself. If you do not find what you are looking for, please ask for assistance using Ask a Librarian or call the Information Desk at (414) 229-4659.
7) Why is the
button displayed for an item in my search results if there is no full-text
available?
Even if the full-text of an item is not available, the Find It! button will be displayed in the results list in those databases that support the technology used by Find It!. The Find It! menu will display other options available for obtaining the item, such as the call number for a journal located in the UWM Libraries physical collection.
8) Sometimes when I search in a database, the
button displays for some items in my search results but not every item. Why?
In some databases, e.g. Academic Search, the Find It! button will not be displayed in the results list if that database already provides the full-text of the article. Use the Citation Linker to check if any other databases also provide the full-text for that article or journal.
Example from Academic Search
Use Citation Linker to check a citation for a known item against the online and print collection of the UWM Libraries. For example, if you have a citation for an article from another source, such as a reading list for class or a bibliography, use Citation Linker to determine whether the article is available online or in print format. You can also use Citation Linker to check if a particular journal is available through the UWM Libraries, in either online or print format. It is not possible to use Citation Linker to search for articles by topic or keyword – use one of the library's databases for this type of searching. Finally, to locate books, use the Library Catalog rather than Citation Linker.
2) How do I use Citation Linker?
Citation Linker is available from the Electronic Journals link
on the library homepage. Enter in as much information as you know about the
item you are searching for and click the
button. A menu will pop up with your search results.
Based on the information you enter regarding your journal or article, a Find It! menu will provide a list of available services, which may include full-text, a link to the holdings in the UWM Library Catalog, or a link to the Interlibrary Loan request form. The more information you enter into Citation Linker, the better results you will get!
3) I have some information for a particular article but don't know all of the information. Can you help me find it?
If you know at least the journal name and the date for your article, try to locate it using Citation Linker. The more information you are able to enter, the better results you will get. Citation Linker will provide you with possible options for getting the article, which may include full-text, a link to the holdings in the UWM Library Catalog, or a link to the Interlibrary Loan request form.
4) I typed in my journal name but was asked to choose from a list of multiple, identical titles. What's going on?
The Find It! menu system is driven by an exhaustive list of journals. If you try to search for a journal title that is used by more than one publication, or if you enter a partial journal title, you will be presented with a menu like this:
Possible matches to your search are listed in ISBN order. Unless you know the ISBN of your journal title, you may have to guess and this point, and try the different links for possible matches.
This feature is designed to allow searchers to locate any possible title they may be looking for, and cannot be altered.
1) How can I request an item using the "Request document via Interlibrary Loan (ILLiad)" option on the menu?
If the library does not have access to the item in either an online or print format, you may click on the "Request document via Interlibrary Loan (ILLiad)" link on the menu to request that the UWM Libraries attempt to obtain the item from another library. This will take you to the "ILL Logon Screen"; enter your 11-digit UWM ID number and your last name in capital letters. After you have logged in, a request screen will be generated that is already filled in with information from your citation. Click on "Submit Request."
ILLiad example:
In general, interlibrary loan requests take between 10-14 days to fill (24-48 hours for graduate students and faculty). See Options for Obtaining Library Materials for more information.
1) When I go back to make a second selection from the
menu, nothing happens. Why?
This is a problem with Internet Explorer (IE). When you first click on an option in the Find It! window, IE opens a secondary browser window, which is visible on top of your other open windows. However, when you make another selection from the Find It! menu, that secondary browser window does not get promoted to the top again. So, although it looks like nothing has happened, the secondary browser window does actually reflect your most recent choice from the Find It! menu but is buried behind other open windows. Thus, you may occasionally have to look for the appropriate browser window. Press Alt-Tab (or use the Windows Taskbar) to display other browser windows. Another solution is to use Netscape or some other browser.
2) When I click on the
button, nothing happens. Why?
There are several reasons that the Find It! button may not be working:
3) Why don't I see
buttons in any database?
The most likely cause is that you have JavaScript disabled in your browser. If it's turned off, the buttons will not appear. A JavaScript-enabled browser is required to use this service.
4)Why am I presented with a warning message about moving to a nonsecure site when I click on a Find It! menu link?
If you are given a warning such as the one shown above, click "Yes" to continue to your destination.
This message appears because the Find It! menu links are embedded with citation data (e.g., a journal title) and are sent through the UWM Libraries off-campus access verification system, which uses a secure connection to encrypt your off-campus login data. However, library e-journals and databases do not use secure connections, so you must switch to a nonsecure connection to complete the link.
(Note, you will not need to log in if you are using a computer on the UWM network. See Can I use Find It! from home? for more information. However, all links are coded to pass through the secure off-campus verification system, so you may still see this warning while on campus.)
This process will only relay the citation information, not your UWM ID, to the link destination. This level of security is identical to searching in a library database directly.
If you have any questions about using Find It!, the Citation Linker or locating library materials, please contact the library for assistance using Ask a Librarian or call the Information Desk at (414) 229-4659. If you are experiencing problems with a specific item link, please include all pertinent information.
A list of known issues with the service not working as expected is also available on the Find It! Reported Problems page.