Training
The Campus Mediation Center is offering a two part mediation and conflict resolution skills training to students, staff, faculty and the community at large, who would like to add a new dimension to their interpersonal relationships.
Workshop Outlines
Part I: Introduction to Mediation
Listening skills
Identifying underlying issues in a conflict
The mediation process
Developing collaborative solutions
Part II: Advanced Mediation
Conflict dynamics
How personality styles affect conflict
The art of mediation
Writing lasting agreements
Campus Mediation Center, PO Box 413, Milwaukee, WI 53201
Phone: (414) 229-2255 Fax: (414) 229-4261
E-mail: mediate@uwm.edu
Copyright 1998 University of Wisconsin-Milwaukee
Last updated: December 1998
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