
Developing performance standards involves a three-step process.
- Step 1: Identify the key responsibilities. These are the major job components important to success or failure, and should be taken from the employee's position description.
- Step 2: Identify the performance indicators for each of the job components from Step 1. This step consists of a brief, general description of those components: the "how" or "what."
- Step 3: Identify the performance standard. Based on previous steps in this process, clearly state the performance standard, including quantities and qualities to the indicators such as specific periods of time, amount of work or documents to be completed, or specific steps to complete a standard.
Download the Peformance Standards Worksheet in MS Word format
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Last modified: August 8, 2002 (csagert)