English 431-002
Topics in Advanced Writing: Knowledge Management
Instr: Clark, David
Office: CRT 582; 229-4870
e-mail: dclark@uwm.edu
Office hours:
Course Information: T; 5:30-8:10pm; CRT 127
Course Description
This course explores knowledge management--the management theory based on the notion that knowledge is mission critical--from the perspective of technical communicators. We will read theory and technical communication scholarship, and we will critique management texts, IT approaches, and software interfaces. We will get hands-on practice with the common techcomm-based technologies, investigating single-sourcing strategies and building content and knowledge management systems. And we will discuss the role of technical communication in organizational knowledge management projects.
